Air Travel 101


There’s a lot to keep track of with air travel. All these factors together can be overwhelming for many. But as long as you know what to expect, there’s no reason to panic.

Check out our Airport 101 Guide so you’ll know exactly what to expect.

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Passport Information

A valid passport is required to enter and leave most foreign countries. The U.S. Department of State has the authority to grant, issue, and verify U.S. Passports.

To obtain or renew your passport, visit the U.S. Department of State, or call 877-487-2778 or 888-874-7793.

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TSA Checkpoint

If you’re prepared and follow all the rules and instructions of TSA, the checkpoint can be a breeze. At the checkpoint, be sure to have your boarding pass and a government-issued photo I.D. in hand. For what’s allowed in carry-on luggage, click here. You may also apply for TSA PreCheck for a quicker security process, which can be found here.

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Traveling with Children

Check the TSA website for more information about the screening process for children, what you can bring on board, and how large the container can be. In addition, be sure to check your airline’s website for information regarding their policies on traveling with children.

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Unaccompanied Minors

For a fee, most airlines offer assistance programs for children traveling alone. Requests for these services should be made at the time of the reservation. Policies vary by airline, so be sure to check with your airline for specific guidelines and information.

TSA Cares Program

The TSA offers screening assistance to travelers upon request through the TSA Cares program. The program is designed to assist travelers with disabilities, medical conditions, and anyone else who requires assistance with screening. Travelers may request the services of a Passenger Support Specialist, who will assist with screening.

Please visit the link here to submit a request for assistance or more information.

You can also call the number (855)-787-2227.

Restricted Items

Some items cannot be taken with you on an airplane. These include, but are not limited to; incendiary devices, explosive materials, and hazardous materials. Many items are banned by federal regulations, while others are left to the discretion of the airlines. If in doubt, call the airline ahead of time regarding their policies, or visit the TSA website for information on the 3-1-1 rule for carry-ons.

Carry-On vs. Checked Luggage

Most airlines have different rules for carry-on and checked luggage. The general rule of thumb is carry-on is a smaller-sized bag that can fit in the overhead compartment or below your seat, while checked luggage is a larger bag that you check at your airline’s counter, and will follow you to your destination.

Gate Checking

Sometimes, the airplane is too small for slightly larger carry-ons like roller bags and duffels. When this happens, one of the airline service members will check your bag at the gate. Some airlines will offer incentives to passengers who volunteer to check their bags. Check with your airline to see if you qualify.

Check-In Timeline

While airlines differ, most will let you check in 24 hours before your flight, either online or through their app. This will give you a digital boarding pass. You can also check in directly at your airline’s counter at the airport, and they will print you a physical boarding pass.