Tri-Cities Airport Announces Launch of New Website

Blountville, Tenn – Tri-Cities Airport Authority (TCAA) is pleased to announce the official launch of flyTRI.com, a platform designed to deliver an enhanced and customer-centric experience for travelers.

The website focuses on key audience segments, facilitating easier navigation for users and increased efficiency for TCAA staff. The primary objective is to provide a streamlined, user-friendly resource covering all airport needs, from airline information and routes to arrivals and departures.

Developed in collaboration with Creative Energy, a Johnson City-based agency, the website focuses on delivering an enhanced and customer-centric experience for travelers while providing a streamlined approach to efficiently receive and respond to inquiries, ensuring a smooth communication process.

“When analyzing our previous website’s analytics, we discovered that over 70% of the traffic was coming from mobile devices. This revelation prompted us to place a strong emphasis on creating a mobile-first user experience” said Trevor Rice, TCAA marketing and air service development manager. “Our goal is to provide essential information not only for passengers traveling through our airport but also for their loved ones eagerly awaiting their arrival.”

The new website includes a dedicated section for businesses associated with the airport, providing information on current projects, leasing opportunities, operations data, and more. Optimized for any device, the entire site complies with the Web Content Accessibility Guidelines (WCAG) 2.1 federal standards.

With a mobile-first design, the website ensures an interactive and engaging experience for users on all devices, enhancing accessibility and usability. It is compatible with the latest versions of standard internet browsers for PC, Mac, tablet, and mobile devices.

For more information, please contact Trevor Rice, Marketing and Air Service Development Manager, at trice@triflight.com.

Tri-Cities Airport (TRI) is a full-service commercial airport serving Northeast Tennessee, Southwest Virginia, Western North Carolina, and Eastern Kentucky. TRI offers non-stop flights to five hubs (Atlanta, Charlotte, Dallas-Fort Worth, Orland Sanford, and St. Pete-Clearwater) on Allegiant, American, and Delta. For more information about Tri-Cities Airport, visit flyTRI.com.


Trevor Rice
Tri-Cities Airport Authority
Marketing & Air Service Development Manager
423-325-6030
trice@TRIflight.com

Tri-Cities Airport Reports Impressive Surge in Passenger Numbers for 2023

Blountville, Tenn – Tri-Cities Airport is pleased to announce a significant increase in passenger numbers for the year 2023, reflecting the airport’s continued growth and commitment to providing exceptional air travel services.
In 2023, the total number of passengers reached an impressive 448,514, marking a remarkable 15.83% increase compared to the previous year, where the passenger count stood at 387,227. In a testament to sustained progress, the 2023 figures also show an impressive 41.75% rise over 2021, which had a total of 316,406 passengers. This significant growth underscores Tri-Cities Airport’s pivotal role as a community asset, serving and connecting the communities of Northeast Tennessee and Southwest Virginia.

Gene Cossey, Executive Director of Tri-Cities Airport, expressed enthusiasm about the positive trajectory, stating, “The notable increase in passenger numbers for 2023 is a testament to our team’s dedication and the community’s trust in their airport. We are proud to be a vital gateway for the Tri-Cities region, connecting travelers to destinations worldwide. The continued growth reflects our commitment to providing exceptional service and fostering economic development in the region.”

As Tri-Cities Airport continues to expand its services and connectivity, it emphasizes the importance of local passengers’ support. The growth achieved in 2023 is not only a reflection of the airport’s efforts but also a result of the community’s commitment to utilizing and endorsing its services.

“We encourage our local passengers to recognize the role they play in our success. Their continued support ensures that we can maintain and enhance the services we offer, fostering further growth and providing even more opportunities for our community,” added Kristi Haulsee, Director of Marketing and Air Service Development.

Tri-Cities Airport invites the community and stakeholders to celebrate this achievement, emphasizing the collaborative effort that has contributed to the airport’s success. As the numbers continue to rise, Tri-Cities Airport remains committed to enhancing air service and connectivity, ensuring a seamless and enjoyable experience for all passengers.

Tri-Cities Airport (TRI) is a full-service commercial airport serving Northeast Tennessee, Southwest Virginia, Western North Carolina, and Eastern Kentucky. TRI offers non-stop flights to five hubs (Atlanta, Charlotte, Dallas-Fort Worth, Orland Sanford, and St. Pete-Clearwater) on Allegiant, American, and Delta. For more information about Tri-Cities Airport, visit flyTRI.com.


Trevor Rice
Tri-Cities Airport Authority Marketing & Air Service Development Manager
423-325-6030
trice@TRIflight.com

Tri-Cities Airport to Host Master Plan Open House

Blountville, TN – The Tri-Cities Airport is embarking on an Airport Master Plan (AMP) process which will shape its future for the next two decades, and the local community is invited to participate in this transformative process. To kickstart this initiative, the airport is hosting this public meeting as part of its Public Involvement Program (PIP). The meeting is scheduled for Wednesday, November 15, 2023, from 3:00 PM to 6:00 PM, at Northeast State Community College, Basler Library Room L106, at 2475 Highway 75, Blountville, TN 37617.

The AMP, which is required by the Federal Aviation Administration (FAA), is designed to chart a course for the airport’s growth, ensuring safety, efficiency, cost-effectiveness, and environmental responsibility. It will assess various development options, aligning with the demand for aviation services and the interests of the neighboring communities.

Gene Cossey, the Executive Director of Tri-Cities Airport, expressed his enthusiasm for the project, stating, “We are excited to launch the Airport Master Plan, and we invite our community to actively participate in shaping the future of the airport. This plan is a collaborative effort between the Airport, the Tennessee Department of Transportation, and the FAA, and is designed to guide our development over the next two decades.”

The Public Involvement Program (PIP) is a critical component of this endeavor. It is focused on creating awareness and gathering public input regarding the project findings. Public input is essential to ensure that the planning effort aligns with the needs of stakeholders. 

The PIP strategy for the Airport involves generating public awareness through information sharing via a dedicated website and public open house events like the one on November 15. It also incorporates a feedback mechanism at significant milestones of the AMP process to encourage dialogue and collaboration between stakeholders and the planning team.

The first public meeting, scheduled for November 15, will introduce the initial phase of the AMP, including the existing conditions inventory and the forecast of operations for the Airport. It is a vital opportunity for the community to learn about and actively participate in the shaping of their airport’s future.

The Tri-Cities Airport welcomes all interested individuals and stakeholders to join in this significant initiative. The community’s input and involvement are highly encouraged, as we collectively shape the future of our region’s vital transportation hub.

For more information about the Tri-Cities Airport Master Plan and the Public Involvement Program, please contact the AtkinsRéalis Planning Team at aviation.planning@akinsrealis.com

Tri-Cities Airport Awarded Small Community Air Service Development Program Grant

Blountville, TN – Tri-Cities Airport Authority (TCAA) is one of 20 airports from across the United States to be awarded a Small Community Air Service Development Program (SCASDP) grant from the U.S. Department of Transportation. The $900,000 grant will be used to incentivize an air carrier to provide nonstop service to Chicago O’Hare International Airport (ORD).

The SCASDP grant will allow the TCAA to provide a minimum revenue guarantee (MRG), start-up costs, and marketing support to an airline partner for new air service to the Chicago hub.

“We are excited to be awarded the SCASDP grant and the opportunity it provides for our region,” said Gene Cossey, Executive Director of Tri-Cities Airport. “The grant can help us recruit an airline to provide this important connection for our community, and ultimately help stimulate additional economic growth for our region. It is important to note the grant is not a guarantee of service to Chicago. However, it is a new tool in our toolbox as we continue to persistently market the Chicago opportunity to carriers.”

The grant application process was highly competitive, with up to $15 million in funding available for no more than 40 communities. In determining grant recipients, the Department of Transportation was directed to give priority to communities with (1) airfares higher than the national average, (2) higher levels of cash contributions outside of airport sources, (3) establishment of a public-private partnership, (4) the assistance will be used to restore lost air service, (5) the assistance will provide material benefit to a broad segment of the traveling public, and (6) assistance will be used in a timely manner. TRI met all these requirements.

“I am thrilled to have played a role in supporting the possible establishment of a direct flight between the Tri-Cities Airport and Chicago through the Small Community Air Service Development Program grant,” said Congresswoman Diana Harshbarger. “Improving the lives of residents in East Tennessee remains my top priority as a legislator. A nonstop flight would enhance convenience for travelers, bolster tourism, and strengthen our business community.”

“The Airport Authority is committed to enhancing air service for our community and the SCASDP grant award is a significant step toward achieving that goal,” said Bill Sorah, TCAA Board Chair. “We are grateful for the tremendous support received from the region both in committing matching funds and providing letters of support for the grant application.” According to the order soliciting SCADP grant applications, “applications that provide multiple levels of contributions (State, local, cash, and in-kind contributions) will be viewed more favorably”. The region’s 48% in matching funds, in-kind support and airport funds along with the community letters of support were an important component in TCAA’s award of the SCASDP grant. The TCAA is grateful for the support of the following organizations:

About SCASDP
The SCASDP grant is designed to provide financial assistance to small communities to help them enhance their air service. The U.S. Department of Transportation provides this assistance in the form of grants that are disbursed on a reimbursable basis. In past years, the Department’s individual grant sizes have ranged from $20,000 to nearly $1.6 million.

About TRI
Tri-Cities Airport (TRI) is a full-service commercial airport serving Northeast Tennessee, Southwest Virginia, Western North Carolina, and Eastern Kentucky. TRI offers non-stop flights to five hubs (Atlanta, Charlotte, Dallas-Fort Worth, Orland Sanford, and St. Pete-Clearwater) on Allegiant, American, and Delta. For more information about Tri-Cities Airport, visit triflight.com.

TCAA Accounting Department Receives GFOA Award for 24th Consecutive Year

Blountville, Tenn – The Tri-Cities Airport Authority (TCAA) is thrilled to announce its remarkable achievement of being awarded the Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association of the United States and Canada (GFOA) for the 24th consecutive year. This prestigious recognition underscores TCAA’s unwavering dedication to transparency and exceptional financial management.

The Certificate of Achievement is awarded to organizations that consistently present an Annual Comprehensive Financial Report (ACFR) that is easily comprehensible and well- structured. This award signifies the highest level of accomplishment in governmental accounting and financial reporting, exemplifying TCAA’s commitment to maintaining the highest standards in this domain.
The award-winning ACFR covers the fiscal year ending on June 30, 2022, providing a comprehensive overview of TCAA’s financial performance and stewardship of resources

Acknowledging excellence not only at the organizational level but also within its team, TCAA proudly congratulates Rene Weber, Director of Finance at Tri-Cities Airport Authority, for receiving the Financial Reporting Achievement award. “We are tremendously honored to receive the GFOA award for the 24th consecutive year,” stated Gene Cossey, Executive Director of Tri-Cities Airport Authority. “This recognition is a testament to the exceptional commitment and expertise demonstrated by our team as we strive for financial transparency and accountability.”

The Annual Comprehensive Financial Report underwent rigorous evaluation by an impartial panel to ensure alignment with the program’s stringent criteria. The report effectively communicates TCAA’s financial narrative, further underscoring the organization’s dedication to clarity and openness.

For more information, contact Trevor Rice, Marketing and Air Service Development Manager, at trice@TRIflight.com.

Tri-Cities Airport (TRI) is a full-service commercial airport serving Northeast Tennessee, Southwest Virginia, Western North Carolina, and Eastern Kentucky. TRI offers non-stop flights to five hubs (Atlanta, Charlotte, Dallas-Fort Worth, Orland Sanford, and St. Pete-Clearwater) on Allegiant, American, and Delta. For more information about Tri-Cities Airport, visit triflight.com.